Items where Author is "Lien Hardiyanti , 7311413021"


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Thesis

Lien Hardiyanti , 7311413021 (2017) PERAN KEPUASAN DALAM MEMEDIASI PENGARUH KUALITAS LAYANAN, CUSTOMER EXPERIENCE, DAN KEPERCAYAAN TERHADAP LOYALITAS (Studi Pada Penumpang Kapal PT Pelayaran Nasional Indonesia Cabang Semarang). Under Graduates thesis, Universitas Negeri Semarang.

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