Items where Author is "Desi Ratnaningsih, 7311418038"


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Desi Ratnaningsih, 7311418038 (2022) PENGARUH E-SERVICE QUALITY, CUSTOMER EXPERIENCE, DAN CUSTOMER TRUST TERHADAP CUSTOMER LOYALTY MELALUI CUSTOMER SATISFACTION PADA PENUMPANG KERETA API AIRLANGGA DI KOTA SEMARANG. Under Graduates thesis, Universitas Negeri Semarang.

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