Can Online Transportation Applications Improve Driver Professionalism ?

Thriwaty Arsal, FISIP P IPS (2020) Can Online Transportation Applications Improve Driver Professionalism ? International Journal of Scientific & Technology Research, 9 (2). ISSN 2277-8616

	PDF - Published Version Download (315kB)
	PDF - Published Version Download (1MB)

Abstract

Online transportation companies partner with drivers. The number of drivers is large, not all are professional when carrying out their work. Therefore online transportation companies design application systems and driver professionalism codes of ethics. The purpose of this study is to analyze online transportation application systems and online transportation company strategies to improve driver professionalism. This research is a qualitative research. Data collection was obtained from observations, documentation, and interviews with online transportation drivers in the Semarang city. The results showed that online transportation applications and the implementation of strategies carried out by the company succeeded in increasing driver professionalism. The practical implication of this research is that it can be used as input for companies in evaluating application work systems as a strategy to improve driver professionalism.

Item Type:	Article
Uncontrolled Keywords:	Driver, Gojek, Grab, Online Transportation companies
Subjects:	H Social Sciences > HN Social history and conditions. Social problems. Social reform > Transportation
Fakultas:	Pasca Sarjana > Pendidikan Ilmu Pengetahuan Sosial S2
Depositing User:	mahargjo hapsoro adi
Date Deposited:	21 Jan 2024 00:59
Last Modified:	21 Jan 2024 00:59
URI:	http://lib.unnes.ac.id/id/eprint/61442

Actions (login required)

View Item